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6211 Exam Dumps

6211 Exam Dumps

Avaya Aura? Contact Center Multimedia Implementation

Vendor: Avaya

Exam Name: Avaya Aura? Contact Center Multimedia Implementation

Questions with Answers: 60

Last Updated: 13-May-2024

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Avaya 6211 Exam Questions

Avaya Aura? Contact Center Multimedia Implementation exams.

Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
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Where is the administration of outbound campaigns and management of dialing lists performed?
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Which template would you assign to an Inbound skillset so it can be monitored by the POMBlending Service?
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Which Avaya Aura® Contact Center component expands the contact center to manage internet - based contacts such as email and Web communications?
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What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and when agents are returned to Outbound activities?
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