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GCX-GCD Exam Dumps

GCX-GCD Exam Dumps

Genesys Cloud CX: Developer Certification Exam

Vendor: Genesys

Exam Name: Genesys Cloud CX: Developer Certification Exam

Questions with Answers: 76

Last Updated: May 20, 2025

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Genesys GCX-GCD Exam Questions

Genesys Cloud CX: Developer Certification Exam exams.

Question
Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)
Choose the Choices:


Question
Which Genesys Cloud CX feature helps reduce wait time for each call?
Choose the Choices:


Question
What do a Service Level of 80 and a Service Level Target of 20 for Voice interactions mean?
Choose the Choices:


Question
A user who is freshly added to Genesys Cloud CX realizes that there is no phone call icon on the left pane, preventing the user from making or receiving calls. What is the most likely reason for this?
Choose the Choices:


Question
Routing is a part of customer communication that connects the customer with an appropriate automated resource or agent.
Choose the Choices:


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