Decide Fast & Get 50% Flat Discount on This Special Offer | Limited Time Offer - Ends In COUPON CODE: SAVE50

0
PC-CIC-Core Exam Dumps

PC-CIC-Core Exam Dumps

PureConnect: CIC Core Certification Exam

Vendor: Genesys

Exam Name: PureConnect: CIC Core Certification Exam

Questions with Answers: 60

Last Updated: 14-Jul-2024

PDF Exam Dumps

$29.50 $59

Download Demo
WEB Practice Test

$39.50 $79

Try Demo
PDF + Practice Test
$49.50 $99
money back guarantee logo

100% MoneyBack Guarantee

security and privacy logo

Security and Privacy

customer support logo

24/7 Customer Service

Free 3 Months Updates

CertsAway offers you 3 months updates on each exam purchase. Once you will buy any of our exam products you will be subscribed to free 3 months updates

24/7 Customer Support

We offer you 24/7 free customer support to make your learning smooth and hassle free. If you have any query regarding the material so feel to write us.

100% Money Back Guarantee

Your money is safe with CertsAway. We provide 100% money back guarantee to our respective customers. CertsAway makes your venture safe with its 100% refund policy.

Try Free Demo

We insist you to try our free demo before exam purchase. This demo will make you acquainted with the real exam product. 100% passing guarantee with CertsAway.com

Genesys PC-CIC-Core Exam Questions

PureConnect: CIC Core Certification Exam exams.

Question
What element CANNOT be calculated for intelligent distribution of interactions when using the ACD queue type for a workgroup?
Choose the Choices:


Question
You have been asked to create an operator queue. Helen is the company operator and should receive the calls when she is available. There are other people who should receive calls, to the operator, if Helen is on break or steps away from her desk. Roger is her back up, and calls need be routed to him next, but if he is not available then calls need to be routed to Larry. What queue type is required to ensure that calls to the operator queue are routed as described?
Choose the Choices:


Question
Select the three primary groups that are used to organize Interaction Center configuration data in Interaction Administrator. (Choose three.)
Choose the Choices:


Question
You need to create IP Managed Phone objects for 300 Polycom phones that are the same model. They all need the same basic default settings in Interaction Administrator. What component, in Interaction Administrator, is designed to help you to configure these phone object settings easily, and efficiently when you are importing them into the system?
Choose the Choices:


Question
As the IC administrator for your company, you have created templates for contact center agents, operators, and business users. You have assigned the client configuration templates in the appropriate places. The contact center supervisors belong to multiple roles and have multiple client configuration templates assigned to them based on those roles. How will the client configuration templates be assigned?
Choose the Choices:


Our Achievement

pencile in hand white icon
3000+ VALID EXAMS
student white icon
78,000 Satisfied Customers
comment emoji white icon
96% SUCCESS RATE
open book white icon
99% UPDATED EXAM DUMPS

What Our Clients Say

.
RO

Rosa

Thank you team CertsAway for the amazing exam dumps pdf files. Prepared me so well and I was able to get 92% marks in the Genesys PC-CIC-Core certification exam.

.
ET

Ethan Cuellar

Passing Genesys PC-CIC-Core certification exam was a dream for me and I have finally achieved that. I am extremely thankful to CertsAway for providing such great ways to pass PC-CIC-Core exam.

.
KA

Karen C. Mejia

You have been doing an excellent job. I just used your PC-CIC-Core exam dumps and passed my examination without any trouble. Thank you for your wonderful services.

.
KR

Kristen Pfeiffer

Passing this certification exam was a dream for me and I have finally achieved that. I am extremely thankful to CertsAway for providing such great ways to pass the exam.

.
DA

David

Awesome exam dumps for the Genesys PC-CIC-Core certification exam. I suggest CertsAway to everyone to take a look at these to prepare. Tried myself and scored excellent marks.


Copyright Notice All contents 2024 Certsaway and it contributors All rights reserved