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GCP-GC-REP Exam Dumps

GCP-GC-REP Exam Dumps

Genesys Cloud Certified Professional - Reporting and Analytics

Vendor: Genesys

Exam Name: Genesys Cloud Certified Professional - Reporting and Analytics

Questions with Answers: 35

Last Updated: 06-Jun-2024

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Genesys GCP-GC-REP Exam Questions

Genesys Cloud Certified Professional - Reporting and Analytics exams.

Question
Which definition matches the performance view for Agents?
Choose the Choices:


Question
Which of the following report is used to measure the time an agent spent not responding to alerting interactions and idle?
Choose the Choices:


Question
Which view displays current metrics and information about the queues if you have a membership?
Choose the Choices:


Question
What will be the agent’s user status in the interaction view when you change an agent’s queue status from On Queue to Off Queue?
Choose the Choices:


Question
Sam wants to install the reporting app on his iPad for accessing the metrics. Help him by choosing the right one.
Choose the Choices:


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